💬 Clarity Over Speed
In fast-moving jobs, people often use chat apps. But unclear messages waste time and cause confusion.
Avoid one-word replies like “ok” or “?”
Instead, include:
- What you're responding to
- What action is needed
- A tone that shows cooperation
🧍 Real-World Scenario
Karol sent “on it” after a teammate said they were falling behind. The teammate thought she meant she was behind.
Next time, Karol wrote:
“Got it—I’ll pick up the second half and send by noon.”
That’s clarity.
📝 Prompt:
Take this message: “ok.” Rewrite it in a way that’s more clear and supportive—then think of when to use each.